I recently read a post by a fellow
friend and designer (Micah Rich).
In the post he talked about his
works with his web company, creating
aps and customer interaction. He
is doing well, yet he noticed
a fair amount of his customers are
taking advantage of his company's
"free" website opportunities. He
debated on whether he as a designer
should value those kind of customers
versus the big spenders. He concluded
that all customers, no matter ones using
him for free or paying, is a valued customer.
I agree with Micah, like himself my
Kicks clothing business is fairly
small with a growing clientele. But,
no matter if the order is 3 shirts
or 50 each customer deserves the
same great service. That's how good
business grows....good relationships.
People who had a great experience will
come back and tell others. And soon
your small business is now a solid
company...makes sense right...not
always easy to do but its a risk...
a gamble that good people will carry
you....And they will.
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